iET ITSM and Flamory

Flamory provides the following integration abilities:

Create and use advanced snapshots for iET ITSM
Take and edit iET ITSM screenshots
Automatically copy selected text from iET ITSM and save it to Flamory history

To automate your day-to-day iET ITSM tasks, use the Nekton automation platform. Describe your workflow in plain language, and get it automated using AI.

iET ITSM bookmarking

Flamory provides advanced bookmarking for iET ITSM. It captures screen, selection, text on the page and other context. You can find this bookmark later using search by page content or looking through thumbnail list.

For best experience use Google Chrome browser with Flamory plugin installed.

Screenshot editing

Flamory helps you capture and store screenshots from iET ITSM by pressing a single hotkey. It will be saved to a history, so you can continue doing your tasks without interruptions. Later, you can edit the screenshot: crop, resize, add labels and highlights. After that, you can paste the screenshot into any other document or e-mail message.

Application info

iET Solutions provides the industry’s most flexible and comprehensive, out-of-the-box IT Service Management (ITSM) solution. Fully integrated, highly configurable and built to scale, iET ITSM can easily meet any organization’s needs.

With additional modules for ITIL process analysis and optimization, Smartphone accessibility, phone system integration, and entitlement-based software asset management, iET Solutions offers the most complete package for continual service improvement.

Integration level may vary depending on the application version and other factors. Make sure that user are using recent version of iET ITSM. Please contact us if you have different integration experience.